ZingaConnect · Features
Templates & tracking
Reusable templates plus opens, clicks, bounces and replies.
Overview
Know what lands
Reusable Email/SMS templates with named merge fields, plus tracking for opens, clicks, bounces and replies — with your own pixel and link domain.
- Named merge fields
- Opens, clicks, bounces, replies
- Own pixel + link domain
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What's included
Inside Templates & tracking
Templates
Reusable, merge-field driven.
Engagement
Per-campaign funnels.
Managed sending
BYO or managed email/SES.
Why it's different
Templates & tracking, done right
Going deeper
Own your reputation, and your look
Every campaign email carries a branded masthead and footer you author once, and a signature that stacks agent over team over entity — so a message from a person looks like it came from a person, inside your brand. Click any number on a campaign report to see the actual contacts behind it. A merge field with no value renders blank; it never leaks `{{braces}}` to a customer.
- Branded masthead + footer, stacked signatures
- Click a report number, get the contacts behind it
- Empty merge fields render blank, never as raw tokens
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Step by step
How it works
Author
Reusable templates with named merge fields.
Brand
Masthead, footer and signature stack applied on send.
Measure
Track engagement with your own pixel and short links.
Guides
ZingaConnect guides
CRM Software: The Complete Buyer's Guide for Small and Growing Businesses
A CRM is where every customer conversation, deal and follow-up lives. This guide covers what to look for, how pricing works, privacy rules by region, and how to roll one out without losing your team.
What Is a WhatsApp CRM? How It Works and How to Choose One
When customers message you on WhatsApp, a CRM turns scattered phone chats into a shared inbox, a customer history and campaigns you can measure.
WhatsApp Business API: What It Is, How Pricing Works and How to Get Started
The WhatsApp Business API is how businesses message customers at scale, from a shared inbox, with templates and automation. Here is how it works and what it costs.
Email Marketing: The Complete Guide for Small Businesses
Email is still the channel a small business owns outright. This guide covers building a list, the campaigns that earn their keep, getting into the inbox, and the consent rules in each region.
SMS Marketing: A Practical Guide to Text Message Campaigns
Texts are read within minutes, which is exactly why the rules are strict. Here is how to run SMS campaigns customers welcome, and stay compliant in every region.
Ready to try ZingaConnect?
Tell us how you talk to customers and we'll set up your contact book, first list and templates. It's part of the ZingaSuite platform — one login, one AI-credit pool.