ZingaConnect · Features
Messaging API & webhooks
Drive contacts, campaigns and WhatsApp from your own code.
Overview
Your product, our messaging rails
Everything the portal does, a scoped API key can do: create contacts and tags, manage lists, submit WhatsApp templates for review, run campaign steps, and send. Outbound webhooks push conversation reads, replies and assignment changes back to you in real time.
- Public REST API with scoped keys
- Outbound webhooks: replies, reads, assignment
- Submit & track WhatsApp templates programmatically
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What's included
Inside Messaging API & webhooks
Scoped keys
A key can never exceed its user's role.
Agent-ready
MCP tools and a curated OpenAPI spec.
Bot handoff
Webhooks let a bot yield to a human.
Why it's different
Messaging API & webhooks, done right
Going deeper
Be the messaging layer, not just use it
Provision users and send invitations over the API, put tags on contacts as they convert, and read conversations as they happen. AI agents can drive the same surface directly — the MCP connector exposes ZingaConnect as tools, so an assistant can look up a contact or start a campaign on your behalf.
- Provision users + invitations over the API
- MCP connector — 14 ZingaConnect tools for AI agents
- Curated OpenAPI spec and llms.txt for machine readers
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Step by step
How it works
Mint a key
Scope it to ZingaConnect and the data it may touch.
Call or connect
REST directly, or point an AI agent at the MCP server.
Listen
Webhooks deliver replies, reads and assignment events.
Ready to try ZingaConnect?
Tell us how you talk to customers and we'll set up your contact book, first list and templates. It's part of the ZingaSuite platform — one login, one AI-credit pool.