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ZingaConnect · Features

Messaging API & webhooks

Drive contacts, campaigns and WhatsApp from your own code.

Overview

Your product, our messaging rails

Everything the portal does, a scoped API key can do: create contacts and tags, manage lists, submit WhatsApp templates for review, run campaign steps, and send. Outbound webhooks push conversation reads, replies and assignment changes back to you in real time.

  • Public REST API with scoped keys
  • Outbound webhooks: replies, reads, assignment
  • Submit & track WhatsApp templates programmatically
Messaging API & webhooks Placeholder
Screenshot needed — API keys page — per-app scopes and data scopes for ZingaConnect

What's included

Inside Messaging API & webhooks

Scoped keys

A key can never exceed its user's role.

Agent-ready

MCP tools and a curated OpenAPI spec.

Bot handoff

Webhooks let a bot yield to a human.

Why it's different

Messaging API & webhooks, done right

Scoped keys Agent-ready Bot handoff

Going deeper

Be the messaging layer, not just use it

Provision users and send invitations over the API, put tags on contacts as they convert, and read conversations as they happen. AI agents can drive the same surface directly — the MCP connector exposes ZingaConnect as tools, so an assistant can look up a contact or start a campaign on your behalf.

  • Provision users + invitations over the API
  • MCP connector — 14 ZingaConnect tools for AI agents
  • Curated OpenAPI spec and llms.txt for machine readers
Be the messaging layer, not just use it Placeholder
Screenshot needed — Connect AI Agents page with the MCP connector URL

Step by step

How it works

1

Mint a key

Scope it to ZingaConnect and the data it may touch.

2

Call or connect

REST directly, or point an AI agent at the MCP server.

3

Listen

Webhooks deliver replies, reads and assignment events.

Ready to try ZingaConnect?

Tell us how you talk to customers and we'll set up your contact book, first list and templates. It's part of the ZingaSuite platform — one login, one AI-credit pool.