Features
Everything Zingasolve can do
Docs sites with AI support and tickets. Explore each capability below — every screen is one you'll actually use.
Docs & knowledge base
Author once, publish everywhere
Write Markdown help centers, versioned product manuals (with annexed drawings, datasheets and PDF export) and API references from an OpenAPI import — in multiple languages, with stale-translation flagging.
- Multi-language + stale flagging
- Immutable published versions
- Annexures & PDF export
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AI support assistant
Deflect the easy questions
The assistant answers strictly from your published content and shows its citations, so readers trust the answer — and it escalates to a human ticket the moment it isn't sure.
- Answers only from your docs
- Shows citations
- Escalates when unsure
Zingasolve
Docs, AI and tickets — one support surface
Deflect the easy questions, escalate the hard ones, and keep every answer grounded in your own published content.
Support tickets
When AI isn't enough
Readers open tickets with accounts and follow-ups; conversations flow from the AI assistant to your team without losing context.
- Reader accounts & follow-ups
- Seamless AI → human handoff
- Full conversation context
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Publishing & access
Publish exactly the way you want
Publish to a micro-site at docs.zingasuite.com/<slug> or your own domain, with an entity-wide hub landing page — and control access per site, chapter or article: public, signed-in or allow-list.
- Micro-site + custom domain
- Hub landing page
- Per-article access control
Included
Docs, support and tickets together
Doc sites
Help centers, manuals & API references.
Publishing
Micro-site, custom domain & hub landing page.
AI answers
Grounded, cited, with human escalation.
Tickets
Reader accounts, follow-ups, AI→human handoff.
Access control
Public, signed-in or allow-list — per article.
Reusable content
Single-source sections; embed anywhere.
AI-native
One AI-credit pool. Every app.
Buy credits once and spend them anywhere in the suite — generate a product page in ZingaShop, analyze an exam in Zingalify, or answer a customer in Zingasolve. No per-app wallets.
| App | Action | Credits |
|---|---|---|
| ZingaShop | Generate a full product page | 40 |
| ZingaConnect | Draft an email / SMS campaign | 10 |
| Zingalify | AI analysis of an attempt | 20–250 |
| Zingasolve | AI support answer | 10 |
New workspaces start with 250 free credits. Costs shown are typical; exact amounts appear before every AI action.
Ready to try Zingasolve?
Name your help center and we'll publish it — with starter articles and a support form already wired up. It's part of the ZingaSuite platform — one login, one AI-credit pool.